Contact Alkemites Support
Need help with your employee portal? Our support team is here to assist you with login issues, platform queries, HR services, and more.
How Can We Help You?
Choose the support channel that best fits your needs.
IT Helpdesk
Technical support for login issues and platform problems
+91 22 2612 7100
24/7 Available
Email Support
For general inquiries and non-urgent matters
support@alkemites.com
Response within 24 hours
HR Support
Employee services and HR-related queries
hr.support@alkem.com
Mon-Fri, 9AM-6PM IST
Security Team
Report security concerns or suspicious activity
security@alkem.com
24/7 Available
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Quick Support Topics
Login Issues
Password reset, account access
Leave Queries
Leave balance, applications
General Support
Platform navigation help
Security Concerns
Report suspicious activity
Response Times
- IT Helpdesk calls: Immediate
- Email inquiries: Within 24 hours
- Contact form: Within 24 hours
- Security issues: Priority handling
Office Locations
Find us at these locations across India.
Mumbai (Headquarters)
Alkem House, Senapati Bapat Marg, Lower Parel, Mumbai 400013
Delhi NCR
Plot 15, Sector 44, Gurugram, Haryana 122003
Bangalore
Embassy Tech Village, Outer Ring Road, Bangalore 560103
Security Emergency?
Report suspicious activity or security concerns immediately
Self-Help Resources
Find answers to common questions without waiting for support.
Contact & Support FAQ
Common questions about getting help
Support Hours
IT Helpdesk
24/7 Available
Including weekends & holidays
HR Support
Mon - Fri
9:00 AM - 6:00 PM IST
Email Response
Within 24 hours
Business days
Ready to Access Alkemites?
Log in to the employee portal to access all your HR services, benefits, and more.